Category: Ummm... Yeah!


Is Your Realtor a Clown in Disguise?

Thursday, January 28th, 2010

Working as a Massachusetts Realtor for the past twenty four years, I have seen just about everything. For Gods sake when I started in the business we carried around a huge MLS book with all the listings that was almost as heavy as an encyclopedia. There was no Internet back then.

In fact in the mid 1980’s we did not even have the modern convenience of a fax machine for a while. Back then when you needed something signed you had to hand deliver it! In many respects things are a lot easier today.

While there have been quite a few changes over the years in the Real Estate business, the one thing that continues to amaze me is how consumers go about picking a Realtor to represent them in the sale of their home.

I am going to bet that most top producing Realtors that are interviewed probably get the listing somewhere between 85-90% of the time. What about the other 10-15%? How many times have you done a presentation for someone selling their home and you did not get the listing?

While monitoring the daily updates for new properties hitting the market you notice the home which you interviewed for has just been added to MLS. You check to see who has listed the property and your immediate reaction is ….WTF??? Sorry to be so braizen but it’s true!

If you are a Realtor reading this article you can probably empathize with me.

You look at the Realtors name and you either have never heard of the person before or you know they don’t do a lick of business.

Just to torture yourself a little further you check out the listing and see the following:

- There are only a couple of pictures of the house posted in MLS.

- The quality of the photo’s absolutely SUCKS. It is obvious to you the agent picked up a disposable Kodak camera on the way to take pictures.

- You read the description of the property and there is barely anything of value. It clearly looks like the agent didn’t care and just wrote anything to fill the space. Of course there is also either bad grammar, spelling mistakes, or the use of abbreviations that buyers have no clue what they stand for.

At this point you may have steam coming out your ears but you decide to go to Google the agents name. Clearly you are expecting to see at least a website the agent owns that markets their listings to potential buyers. NOPE…you see nothing…ZIPPO.

You don’t even bother but you know if you head over to some of the most visited Real Estate sites on the internet like Realtor.com, Zillow.com or Trulia.com, the agent will not have done anything to “enhance” the listing by adding extra photos and having detailed descriptions showing off all the best features of your home.

This is what happens in the 1st week of your relationship with the Realtor you just chose because they either did one of the following:

1.) Lied to you about the value of your home and you believed them.

2.) They charged you 1/2 percent less on the commission everyone else was quoting you. You think you saved money but you just cost yourself BIG TIME because you always get what you pay for in life.

You see a REAL good Realtor doesn’t need to do these things to win business. A true professional goes the extra mile in everything they do. They have a passion for their work and it shows.

So if you are going to be selling your home and meeting with a Real Estate agent you better ask good Realtor interview questions. Don’t get stuck with the Realtor clown above! Do your home work. I can almost guarantee you things are going to get worse from here.

I think most would agree having a burger from a steakhouse is better than McDonald’s. It works the same way picking a Realtor as well. ____________________________________________________________________________________________________ About the Author: The above Real Estate information on is your Realtor a clown in disguise was provided by Bill Gassett, a Nationally recognized leader in his field. Bill can be reached via email at billgassett@remaxexec.com or by phone at 508-435-5356.

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Professional? Really??

Sunday, January 17th, 2010

As a Realtor, I take the professionalism of my industry very seriously. It’s OK to have fun, be jovial or light hearted. Let’s enjoy this business! But I do believe that we have to be professional, respectful of our clients’ information and privacy, and represent them well.

Which brings me to my soapbox.

I recently heard of an agent who was using their real estate contacts and database to send out invites to join a pyramid scheme. Seriously! They used the contact information to attempt to sucker their clients into joining one of those ridiculous scams.

It’s unethical. Using a person’s email/phone/Facebook/SMS/etc. to try to sucker them into a pyramid scheme should be fairly self explanatory. It’s a scummy way to act. Common sense would dictate against doing this; but I guess if common sense were more common these scams wouldn’t exist. Heck, I couldn’t even sell knives to family members when I was in university; I didn’t feel comfortable with it!

“Welcome to this lovely 3 bedroom home. It has a finished basement, 2 car garage, and great neighbors. If you buy today I’ll include a free membership to get you some great deals on some Amway products.” Maybe I’m being too critical, but I don’t think that’s very professional. We get paid to sell you home; not to sell your potential buyer some dish soap or scalped concert tickets!

As it turns out, it’s also illegal. I checked. The Canadian privacy laws don’t allow the gathering of people’s contact information for one purpose, and using it for another. By sending sleazy solicitations out to these people, this agent has breached these laws. As Realtors we can only contact the person for things relating to real estate; not pyramid schemes. If I ever received a call or email like that from my lawyer, doctor, or accountant I’d fire them… and probably contact the Privacy Commission in Ottawa to file a complaint. (So if my lawyer, doctor, or accountant are reading this… DON’T DO IT! You’ve been warned!!!)

But the big question is this: does this agent really need money so badly that they’ve been sucked into one of these scams? How comfortable would you be knowing that your Realtor, who’s giving you advise on what house to buy and where to spend 100’s of thousands of dollars, is desperate for money? Do you think their advise would be somehow influenced by that position? “BUY THE HOUSE! I NEED THE MONEY!” Yikes; I think I’d be running from that agent pretty quick. Which is why RECA, our governing body, watches bankruptcies very closely. If an agent goes bankrupt, their license gets reviewed. Why? Because desperate people shouldn’t be giving advise on financial decisions.

Let’s not forget that agents who do this make our entire industry look bad; an industry that is filled with really great people whom I enjoy working with on a daily basis. People who do this; they’re making us all look bad.

So there it is; I’m climbing down off of my soapbox.

What are your thoughts on all of this? Am I over reacting, or do you agree? Please leave your comments below, I’d like to hear from people on this one.

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Real Estate Market Affecting Olympics?

Thursday, October 15th, 2009

Here’s a neat article I found about the city of Vancouver’s plans for their real estate; specifically the Olympic Village. Apparently they have included it’s sale value in the profit/loss margins for the Olympics. Interesting…

Here’s the article…

VANCOUVER (NEWS1130) - Vancouver Mayor Gregor Robertson says taxpayers need to hope for a strong real estate market over the next few years, to help prevent the Olympic Athletes Village project from being an even bigger drain on city coffers.  And Robertson is pointing the finger squarely at the previous city council for the risks they took with taxpayer money.

Robertson says the financial risk hinges on the market–if real estate bounces back, the city could break even.   And Robertson calls that a ‘best case scenario’.  “If the market does bounce back and it’s strong, and we’re able to sell all these units in the next year or two, then we could recoup our costs or break even on this entire project.”  The Olympic Village will eventually be converted to a condo development, including low income housing.

However, Robertson is also warning of the consequences of a post-Olympic real estate slump.  “If the market doesn’t bounce back and sales are slower over time, we have to hold all the financing and we’ll have more risk and more chances of there being a loss with the whole project.   While the risk still exists I feel comforted with the strengthening market and feel very good about the project itself and the quality. There’s no question there’s immense value to it and the exposure will be tremendous during the 2010 Olympics.”

A KPMG audit commissioned by Robertson and the existing council in December is proving to be a political weapon for the new mayor.  The report finds serious oversight, mismanagement and confusion regarding the billion dollar project’s construction schedule and budget.  The city was forced to take over financing of the project after problems developed with the original lender.

Vancouver City Councillor Suzanne Anton says it isn’t fair for Robertson to blame the previous administration for the mismanagement of the Olympic Village Development.  Anton says the old council did what they could at the time to deal with a very complicated project.  Anton says Robertson doesn’t realize how complex the project was, and calls the KPMG report just a waste of taxpayer money.

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Greens Roofs, Sure. But Green Walls??

Wednesday, October 14th, 2009

PITTSBURGH (AP) — The next big thing in green building design might be to turn an idea on its side.

PNC Financial Services Group Inc. recently installed a green wall the size of two tennis courts on one side of its headquarters.

Like green roofs — their perpendicular counterparts — green walls are covered in vegetation and provide the benefits of natural insulation and removal of air pollutants. PNC, which provides banking and wealth management services, estimates it will be 25 percent cooler behind the wall than the ambient summer temperatures.

Green walls also can be visually engaging.

The PNC wall features more than 15,000 ferns, sedums, brass buttons and other plants that create a swirling pattern of varying hues of green above the company’s logo. They are divided among hundreds of 2-by-2-foot aluminum panels that were anchored onto the building’s frame after part of the granite facade was removed.

“We think it’s the right thing to do for our community, for our customers and our shareholders,” said Gary Saulson, head of corporate real estate for PNC. “We wanted to add greenery to an area that didn’t have any. … We really view the green wall as public art.”

Steven Peck, president of Green Roofs for Healthy Cities, a Toronto industry association, said interest in green walls is growing, though the group does not keep statistics. He estimates green roof installations have increased about 30 percent a year over five years.

Green Living Technologies LLC, of Rochester, N.Y., designed the wall at PNC. Chief Executive George Irwin said the company also has installed walls in New York City, Los Angeles, Chicago and Seattle.

PNC bills its green wall as the largest in North America. The wall covers nearly 2,400 square feet. PNC officials declined to give a precise estimate of its cost. Irwin said that on average green walls cost about $100 to $125 a square foot.

The structure at PNC requires only 15 minutes a week of watering during peak growing season — less in winter — provided through the building’s plumbing system. PNC has a contract with the installer to prune the plants and replace dead ones if necessary.

Joanne Westphal, a landscape architecture professor at Michigan State University and part of the school’s Green Roof Research Program, said the biggest benefit to green walls is their ability to help cool buildings through shading. They also capture rainwater and release it more slowly into the atmosphere and stormwater systems.

Green Living says also that each of the roughly 600 panels at the PNC headquarters can offset the carbon output of one person a day.

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Another Scam – This One With Car Warranties

Monday, February 9th, 2009

Alright. Let me start by saying that I don’t want this to become a “scam” watch site; but they just seem to be dropping into my lap lately! What is it? Do I have an innocent face or something?

So here’s the scam.

My wife got a call from a company that wanted to talk to us about “a problem with our car’s warranty program”. So she gets the operator on the line, and this woman tries to get the make/model of the car from my wife.
“If you’re calling because of a problem with the warranty, shouldn’t you know the make and model?’

As the conversation become more obviously bogus, my wife hung up the phone and immediately called the Honda dealership. Sure enough, it had nothing to do with Honda and our warranty (for what it’s worth) is still intact. They’ve had other calls from other car owners, and confirmed that this was a scam to get our confidential information.

So there it is. Another scam, busted for you by the knock-knock truth machine.

OK fine; we aren’t the “truth machine”… but it sounded cool, eh?

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